Policy / Revised 2026-07-20
Digital refunds
How duplicate charges, defective files, failed delivery, and change-of-mind requests are reviewed.
Evidence before outcome
Refund review considers payment evidence, download history, duplicate charges, delivery failure, file defects, and applicable consumer law.
A digital purchase is never described with a blanket all-sales-final statement that hides those conditions.
How to request review
Email support@aghorism.com with the public order reference, buyer email, issue, and any provider charge reference. Never send a card number, CVV, password, or private download URL.
Duplicate verified captures and files that cannot be delivered or used as described are investigated first. A change-of-mind request is assessed against download history, the promised product, and applicable law rather than rejected automatically.
Access after a refund
A completed refund may revoke the related download entitlement. The order record continues to show the reason, amount, date, and support path.
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